
Better Apps — Support
Frequently Asked Questions
Find answers to common questions about Better Apps — privacy, purchases, sync, and the technical bits.
Yes! All Better Apps are completely ad-free. We believe in creating value through quality software, not interrupting your experience with advertisements.
No. Better Apps are designed with privacy as a core principle. We do not collect, store, or share any personal data. All your information stays on your device or in your personal iCloud account.
No account is required for any Better App. You can start using the apps immediately after download. Optional iCloud sync uses your existing Apple ID.
Better Apps span iPhone, iPad, macOS, Android, Apple Watch, Apple TV, and web depending on the project. Check the specific app page for device compatibility.
Open the app and go to Settings. Look for "Restore Purchases" and tap it. Make sure you're signed in with the same Apple ID you used for the original purchase.
Refunds are handled by Apple. Visit reportaproblem.apple.com, sign in with your Apple ID, find the purchase, and request a refund. Apple typically responds within 48 hours.
Go to Settings > [Your Name] > Subscriptions on your device. Find the Better App subscription and tap "Cancel Subscription." The subscription will remain active until the end of the current billing period.
When enabled, your app data syncs automatically to your personal iCloud account. This allows you to access your data on all your Apple devices signed in with the same Apple ID. The sync is encrypted and private.
Yes, most Better Apps include export options. Look for export or share features within the app. Common export formats include PDF, JSON, and platform-specific formats.
Deleting an app removes all local data from your device. If you had iCloud sync enabled, your data remains in iCloud and will be restored when you reinstall the app. To permanently delete iCloud data, go to Settings > [Your Name] > iCloud > Manage Storage.
Yes! Most features in Better Apps work completely offline. An internet connection is only needed for optional features like iCloud sync or downloading additional content.
Try these steps: 1) Force quit and reopen the app, 2) Restart your device, 3) Check for app updates in the App Store, 4) Ensure you have enough storage space. If issues persist, contact support.
Check that: 1) You're signed into iCloud (Settings > [Your Name]), 2) iCloud Drive is enabled, 3) The app has iCloud permission (Settings > [Your Name] > iCloud > Apps Using iCloud), 4) You have available iCloud storage.
Open the App Store, tap your profile picture, scroll down to see pending updates, and tap "Update" next to the app. You can also enable automatic updates in Settings > App Store > App Updates.
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